What areas should training include besides food production and customer service?

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Training for Penn Station employees should encompass a comprehensive range of topics to ensure smooth operations and to equip employees with the necessary skills beyond just food production and customer service.

Incorporating closing procedures into training is essential as it ensures that employees know how to properly secure the premises, maintain safety and cleanliness standards at the end of the business day, and handle cash and inventory correctly.

Additionally, including a weekly cleaning list in the training provides staff with a structured approach to maintaining cleanliness and hygiene, which is critical in a food service environment. This helps prevent health code violations and creates a safe atmosphere for both employees and customers.

Moreover, a monthly maintenance and cleaning list can be crucial for the upkeep of equipment and facilities, facilitating longer-term operational efficiency and reducing the need for costly repairs or replacements.

Integrating all of these elements into the training curriculum ensures that employees are not only proficient in direct customer interactions and food handling but also in the operational processes that support a well-run establishment. This holistic approach to training enhances overall performance and contributes to a successful work environment.

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