What should be done if a customer requests extra toppings on a sandwich?

When a customer requests extra toppings on a sandwich, verifying if they are willing to pay for the extras is essential for clear communication and customer satisfaction. This approach ensures that customers understand any additional costs associated with their request, allowing them to make an informed decision about how they want their sandwich prepared. It fosters a positive interaction by respecting the customer's preferences while also maintaining transparency regarding pricing. This practice aligns with good customer service principles, ensuring that customers feel valued and informed.

Other responses such as charging customers without informing them or ignoring their request could lead to dissatisfaction and potential complaints, damaging customer relationships. Always including extras regardless of cost may impact the profitability of the business and might not align with the established pricing policies. Therefore, confirming the customer's willingness to pay for extra toppings is the most appropriate and customer-friendly response.